Pics do not show in main content, but they do in thumbnails Please help! Works for thumbnail, but not media? 'media' => 'https://c.cs10.content.force.com/profilephoto/729J0000000CeMq/F', 'thumbnail' => 'https://c.cs10.content.force.com/profilephoto/729J0000000CeMq/F', Have more questions? Submit a request 1 Comments Date Votes 0 Joe Germuska February 11, 2014 21:20 For the media field, Timeline needs to guess which of the many possible embeds you are trying to use by looking at the URL -- is it a YouTube video? a Flickr page that ultimately refers to an image? etc... it also supports getting a screen grab of any website (using PagePeeker), so it needs a pretty specific rule to recognize when the media URL is an image and not any of these other things. Meanwhile, thumbnails are always images, so it just trusts that you have a proper image URL in that field The rule for a media image is "contains .jpg, .jpeg, .gif, or .png, or is served from a couple of well known image hosting sites" -- your URL doesn't match any of those rules, so Timeline doesn't know that it can be used as an image. Also, actually, when I try to go to that URL I get prompted to sign into Salesforce.com. I guess if it's working for you as the thumbnail, you must be logged in. But at this time, we don't have a solution for using media URLs for images that don't end in a common image file extension. Please sign in to leave a comment.