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"Loading StoryMap..." forever...

Hello!

I'm having the problem of not being able to edit a Storymap I have started. Whenever I select one from the list of my projects, it starts "loading Storymap" - and doesn't finish loading it even after half an hour. I have the problem in both Chrome and Firefox. What can I do to continue editing?

 

Thank you!

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5 Comments

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    Elinevanwynsberghe

    Hi,

     

    Could you tell how you solved this? I've got the same problem currently...

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    Guyon Angeline1993

    Yes :)

  • 0
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    Anthrovisionproductions

    Indeed, did you manage to solve it?

  • 0
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    Guyon Angeline1993

    Hi, Have you fix the problem ?

     

  • 0
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    Guyon Angeline1993

    Hi, 

    I have send a message to the team (where I had explain the situation), and they recover my file a few days later. (But, because it was a real important project I did it again before the team said to me that my work has been recover). 

    So, just ask for the team. Send them a message, and just wait. They are very great. Good luck... Hope your problem will be solved.

     

    Edited by Guyon Angeline1993
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